The use of services provided by Novasmm establishes agreement to these terms. By registering or using our services you agree that you have read and fully understood the following terms of Service and Novasmm will not be help liable for loss in any way for users who have not read the below terms of service.

Novasmm will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only.

We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.

We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts.

DO NOT delete your post or change your username associated with an order while it is in progress. Once the order is completed we cannot issue a refund or cancel the order as a result of this change made on your end.

Refills ARE ONLY valid if your order falls below it's completed count but has not fallen below it's start count. If an order falls below it's start count it is not eligible for refill even within the validity period of refill feature. You need to bring it back to it's start count for us to process the refill.

If your orders page followers fall below your order start count while it is in progress this results in the order getting paused. This happens when your old page followers be it organic or from previous orders are dropping. You need to bring back your page followers back to your order's start count for us to continue delivering your order.

You will not upload anything into the Novasmm site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community.

Novasmm DOES NOT guarantee full delivery within 24 hours. We make no guarantee for delivery time at all. We provide our best estimation for orders during the placing of orders, however these are estimates. We will not be held responsible for loss of funds, negative reviews or you being banned for late delivery. If you are selling on a website that requires time sensitive results, use Novasmm at your own risk.

Refund Policy

  • No refunds will be made to Paypal/Patym/Bank Accounts. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from Novasmm.

    You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.

  • If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site.

Orders placed in Novasmm will not be refunded or canceled after they are placed.You will receive a refund credit to your Novasmm account if the order is non deliverable.
  • Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
  • Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
  • Please do not use more than one service at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention!
  • Our most of the service start instantly expect few service that takes 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support